Privacy & Data Security Protocol
1. Purpose & Scope
This Privacy Policy outlines the information protocols enforced across all operating companies governed by QUOSMYN Group (including QUOSMYN MAISON, QUOSMYN LUXURY, and QUOSMYN BAZAAR).
2. Information Collected
To execute seamless fulfillment across our tiers, we collect essential transactional parameters:
- Patron Identity: Full Name, Salutation, and delivery address coordinates.
- Communication Channels: WhatsApp and phone numbers exclusively for delivery dispatch updates, concierge confirmations, and OTP verification.
- Bespoke Inscriptions: Custom certificates of provenance or gold ink personalizations requested for heirloom allocations.
3. Payment Security & Tokenization
QUOSMYN does not store full credit card credentials on internal servers. All electronic payment transactions are encrypted and processed through certified banking gateways complying with PCI-DSS Level 1 specifications.
4. Logistics & Armored Dispatch Partners
Address and contact parameters are shared solely with verified carrier networks (such as Bluedart Apex, DTDC, and priority air couriers) strictly for delivery routing.
5. Data Retention & Erasure Rights
Patrons hold the right to inspect, correct, or request complete anonymization of their contact parameters upon order completion. Requests may be routed to our Data Protection Desk at privacy@quosmyn.com.
6. Digital Personal Data Protection Act, 2023 (DPDP Act Compliance)
In accordance with the Digital Personal Data Protection Act, 2023, QUOSMYN operates as a Data Fiduciary. Personal data is processed solely on the basis of lawful consumer consent for order fulfillment, fraud prevention, and regulatory audit compliance. Patrons may exercise their right to withdraw consent or nominate an individual via our Data Protection Officer at grievance@quosmyn.com.