Terms & Conditions of Governance
1. Corporate Structure & Operating Entities
QUOSMYN operates as a diversified commercial holding entity. Each operating company functions with distinct commercial pricing thresholds, production cycles, and fulfillment mechanisms:
- QUOSMYN MAISON (Haute Artistry): Operates on a bespoke, made-to-order sovereign allocation model. Creations involve custom metallurgical and horological forging with certified provenance standards.
- QUOSMYN LUXURY (Lifestyle & Gifting): Operates as a high-ticket lifestyle house with ready-stock fulfillment, backed by signature vault unboxing standards.
- QUOSMYN BAZAAR (Mass Consumer D2C): High-volume consumer retail marketplace, backed by fast 48–72h logistics and 1-click cash-on-delivery.
2. Order Allocation & Commissioning Protocol
For orders placed under QUOSMYN MAISON, commissions are formally recorded only upon verification and registration in our patron logs. Given the strictly numbered nature of meteorite, solid bronze, and Damascus materials, commissions are allocated on a non-duplicable basis.
Orders placed under QUOSMYN LUXURY and QUOSMYN BAZAAR are processed via automated inventory systems with same-day dispatch commitment subject to address verification.
3. Payment & Cash-on-Delivery (COD) Protocols
QUOSMYN GROUP is the primary contracting merchant of record and billing entity for all operating houses (Maison, Luxury, Bazaar). We support encrypted banking gateways, UPI, Net Banking, and Bank Wire protocols.
4. Intellectual Property & Brand Marks
All trade names, visual artifacts, 3D industrial renderings, photographic catalogs, and brand hallmarking—including "QUOSMYN", "QUOSMYN MAISON", "QUOSMYN LUXURY", and "QUOSMYN BAZAAR"—are protected under applicable intellectual property laws. Unauthorized duplication or reverse compilation is strictly prohibited.
5. Dispute Resolution & Jurisdiction
All corporate matters, client commissions, and commercial disputes arising under QUOSMYN Group shall be governed in accordance with the laws of India, subject to exclusive jurisdiction in New Delhi / Mumbai.
6. Grievance Redressal Officer (Consumer Protection E-Commerce Rules, 2020)
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the details of the designated Grievance Officer are as follows:
- Officer Name: Grievance Redressal Desk — QUOSMYN GROUP
- Designation: Head of Compliance & Consumer Redressal
- Official Email: grievance@quosmyn.com / corporate@quosmyn.com
- Acknowledgment: All consumer grievances are formally acknowledged within 48 hours and redressed within 30 days as mandated by law.
7. Contact & Corporate Legal Desk
For legal inquiries, institutional requests, or governance compliance, write to our Corporate Desk at legal@quosmyn.com or corporate@quosmyn.com.